Last updated: October 2025
Quick Car Buyer Pty Ltd (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website www.quickcarbuyer.com.au or any of our services across Queensland.
By accessing our website or providing information to us, you agree to this Privacy Policy.
1. Definitions
- Personal Information: any information that can identify you, such as your name, contact details, vehicle information, or financial details.
- Services: all car-buying, towing, valuation, and related services offered by Quick Car Buyer.
- Website: refers to www.quickcarbuyer.com.au.
- You/Your: refers to any customer, visitor, or person using our website or services.
2. Information We Collect
We may collect the following information from you to deliver our services:
- Name, address, email, and contact number
- Vehicle details (make, model, registration, VIN, condition, etc.)
- Bank details for payment transactions
- Identification documents for verification (e.g., driver’s licence)
- Communication records such as phone calls, emails, or online forms
- Website usage information (including cookies, IP address, and browser data)
We collect this information to ensure legal compliance, accurate valuations, secure payments, and seamless vehicle transfers.
3. How We Collect Your Information
We may collect information in several ways:
- When you complete an online quote form or request a call-back
- When you contact us by phone, email, or chat
- When you provide identification or proof of ownership before a vehicle sale
- When you visit our website (via cookies, analytics, or similar tools)
- When you interact with our advertisements, social media pages, or partner sites
All personal data is collected lawfully and fairly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
4. How We Use Your Information
We use your personal information to:
- Provide accurate car valuations and offers
- Process transactions and make secure payments
- Arrange free towing and vehicle collection
- Communicate with you about quotes, updates, and confirmations
- Verify ownership, prevent fraud, and meet legal obligations
- Improve our website experience and service quality
- Send updates, promotions, or news (only if you’ve opted in)
We do not sell, rent, or trade your personal information to any third party.
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience.
Cookies help us analyse traffic, store preferences, and measure marketing effectiveness.
You can manage or disable cookies in your browser settings; however, some website features may not function properly without them.
6. Disclosure of Information
We may share your personal information with:
- Our employees and contractors to complete your service
- Towing partners and licensed vehicle assessors
- Payment providers or financial institutions to process transactions
- Legal, regulatory, or government authorities when required by law
All third-party partners are bound by confidentiality and data-protection obligations consistent with this policy.
7. Data Security and Storage
We take reasonable steps to protect your information against loss, misuse, or unauthorised access.
Measures include:
- Secure servers and firewalls
- Encrypted communications (SSL)
- Restricted employee access
- Regular system monitoring and updates
While we maintain robust safeguards, no data transmission over the internet is completely secure. You provide your information at your own risk.
8. Access and Correction of Information
You may request access to the personal information we hold about you at any time.
If your details are incorrect or outdated, you can ask us to update or correct them.
To make a request, contact us using the details at the end of this policy. We may verify your identity before releasing or modifying data.
9. Retention of Information
We retain your personal information for as long as it is necessary for the purposes described in this policy or as required by law.
When no longer needed, data is securely deleted or anonymised.
10. Your Rights
You have the right to:
- Access and correct your personal information
- Withdraw consent to marketing communications
- Request deletion of your personal data (subject to legal requirements)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights
11. Changes to This Policy
Quick Car Buyer may update this Privacy Policy from time to time to reflect legal or operational changes.
The revised version will be published on our website with an updated “Last Updated” date.
Please review this page periodically to stay informed.
12. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Quick Car Buyer
???? Queensland, Australia
???? www.quickcarbuyer.com.au
???? quickcarbuyerQLD@yahoo.com
???? 0422864597